*Due to changes in Google's Android OS security policy, your existing joint certificate may not be visible. For more information, please search for "Certificate" in [Customer Center > FAQ].
Enjoy your financial life with K Bank!
■ New Home Screen Manage all your bank accounts, including your frequently used bankbooks, from the home screen.
■ Discover for Me Tab Check out daily recommendations for new products and services, and your subscription status, all in one place.
■ Collected Benefits From events to service benefits, collect and redeem rewards.
■ Opening Your CEO Home From products and services to various benefits, everything for you, CEO, is now available on the CEO Home.
* Please check [Guide to Using Financial Products and Services] – All financial services, including account opening and product subscriptions, can be accessed through the K Bank app. – Please read the product description and terms and conditions before signing up for each financial product. – Please be sure to bring your resident registration card or driver's license when registering.
[Android OS Security Change Policy] – Since Android OS 11 and higher do not store joint certificates in the smartphone's public folder (NPKI), your existing joint certificate may not be visible. – Please reissue your joint certificate or transfer the certificate saved on your PC to the app. * For more information, please search for "Certificate" in [Customer Center > FAQ].
[Device and Authentication Method Policy] – For safe and convenient financial services, this service is only available on one registered app. – We provide safe and convenient services using mobile phone OTP, replacing security cards. – For secure financial transactions, service access is restricted on "rooted" devices.
[Information on access permissions required for app use] – Phone (Required): Collects and uses phone numbers to maintain device authentication and for video call authentication. – App Usage Information (Required): Used to detect potentially threatening apps installed on the device to prevent financial fraud. – Contacts (Optional): Used to send money to contacts in the device's address book. – Camera (Optional): Used to take a photo of your ID and submit required documents for non-face-to-face real-name verification. – Storage (Optional): Used to read, save, and delete certificates, and to save images and photos.
[Customer Center Information] – Banking Services: 1522-1000 (Daily 9:00 AM – 6:00 PM; Voice Phishing and Accident Reporting Inquiries: Open 24/7) – Card Services: 1522-1155 (Weekdays 9:00 AM – 6:00 PM) – Chat Consultation: https://s.kbanknow.com/J75dj7f (24/7) – Email Inquiries: help@kbanknow.com
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